MASTER: Consumer Duty Special

Consumer Duty

It feels like yesterday we were telling you it’s 12 months until the July 2023 implementation date. Now with one month to go, it’s time to get the final pieces of the puzzle together for ensuring compliance with Consumer Duty.  

Consumer Duty isn’t a binary set of rules, and many firms have found that hard to digest. Off the back of MiFID II, GDPR, SM&CR and various other acronyms that we are sure you are familiar with, we all knew exactly where we stood and what would be deemed ‘falling short of the rules’ so we could implement policies internally to address this. But this is different. This is a whole new principle implemented by the FCA. Consumer Duty empowers regulated firms to make the exact decisions, but mandates that those decisions are based on positive client outcomes, and consistently putting the client at the centre of the decision-making process. 

This workshop will outline exactly what you need to be doing to get to the finish line. There’ll be plenty of opportunities to ask our experts any burning questions you may have. 

Why should I attend? 

 At the end of the workshop delegates will be able to: 

  • Understand the importance of manufacturer information to ensure compliance with the four outcomes 
  • Gain the knowledge to finalise plans and implementation prior to the July deadline. 
  • Ensure they have relevant record keeping internally to demonstrate they are monitoring outcomes in line with FCA expectations.  
  • Identify any gaps in implementation plans to be able to prioritise over the remaining months.  
  • Record the workshop as 3.5 hours of structured CPD. 

Our MASTER events are renowned for being interactive sessions with small delegate numbers to ensure that each attendee receives the same level of support – just as you would in a face-to-face environment. Be prepared to get involved and learn from not only us, but your peers too.  

 Maddie and Christian

When? 14th June 2023
Where? Online
Cost? £174 + VAT for clients of The Verve Group or £240 + VAT for non-clients.


Jun 14 2023


9:30 am - 1:00 pm


The Verve Group


The Verve Group
01325 952116
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