MASTER: World Class Files

World Class Files

Our MASTER: World-Class Files workshop will elevate your current processes to the next level. 

Is your client paying for a product that is suitable for them? Is the client receiving a service that they need? And do they understand what’s being recommended, and do they have the relevant support? Sound familiar? We hope so! These are the four outcomes highlighted by the FCA in Consumer Duty and the direct output of these outcomes is demonstrated in a client’s file, or at least should be!

During this half-day session, we will take you through what the FCA look for in terms of suitability and disclosure. Hint: it’s not just in the suitability report! This session will look at your advice process and how you can hit those key regulatory disclosures and ensure your file is compliant across the board.

At the end of the workshop delegates will be able to:

  • Understand how your firm’s advice process is key to producing a good file.
  • Highlight areas of current process which need focusing on to keep in line with Consumer Duty.
  • Be able to debunk common myths regarding suitability reports.
  • Record the workshop as 3.5 hours of structured products.

Our MASTER events are renowned for being interactive sessions with small delegate numbers to ensure that each attendee receives the same level of support – just as you would in a face-to-face environment. Be prepared to get involved and learn from not only us, but your peers too.  

When? 13th September 2023
Where? Online
Cost? £174 + VAT for clients of The Verve Group or £240 + VAT for non-clients.


Sep 13 2023


9:30 am - 1:00 pm


The Verve Group


The Verve Group
01325 952116
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