Since then, I have come across the Punctuated Equilibrium theory (which I talked about in last weeks webinar) which is the theory of slow, gradual change, occasionally being punctuated by a rapid burst of development and evolution, which is precisely what seems to be happening right now.

Digital and e-signatures are a great example of this. They were already legal and could’ve been used. But very few organisations had moved to embed them. They probably would have by 2030 but, thanks to the current situation, that 2030 progress has been brought forward. I’ve heard of platforms almost entirely rebuilding what they’re doing in house, taking away the manual and putting it online. It would very possibly have occurred gradually over the coming decade. Instead, they’ve managed to do a chunk of it in a month and a half.