Client Relationship Manager

Nationwide Client Relations Up to £35k Full time

We are looking for an experienced Client Relations or Business Development Manager to help us take Apricity to the next stage of its journey. We have a fantastic reputation in financial services, and are looking for someone to help spread that, while also ensuring our existing clients continue to love working with us. A positive attitude and being unafraid of hard work are the other two essential qualities for a career with us!

Vital Stats

  • Location: Nationwide
  • Company: Apricity
  • Department: Client Relations
  • Salary: Up to £35k
  • Basis: Full time
  • Deadline: 31st December 2019

About the Role

This is a new role, created due to the level of demand we are experiencing and potential for growth. We are looking for someone with previous B2B account management or business development experience, who understands a consultative sales approach and building long lasting relationships. It’s essential that the candidate has knowledge of the Financial Services industry and working with IFA’s. A key element to the role is then the ongoing client management, keeping regular contact to ensure clients are happy and are receiving the service they need.

Our head office is located in Co Durham, but we also have a London office, and our clients are based all around the country. Therefore we are open to applicants from all locations, though we would expect as a minimum they can attend the northern office once a month. Key duties and responsibilities include:

  • Creating new sales channels and looking out for opportunities within the market to create sales opportunities.
  • Building relationships with both cold and warm leads to turn those leads into happy clients.
  • Looking after existing clients (we also have internal account managers to deal with ongoing enquiries).
  • Host webinars, attend face to face meetings and attend events either as a delegate for networking, or as an exhibitor promoting the brand.
  • Bringing your own ideas forward and contributing to the companies’ sales strategies, we have a marketing team to support this.

About You

At least three years experience in sales, with an understanding of financial services, being an extremely strong advantage. In addition, there are a number of key skills that we look for in our perfect candidate and they are…

  • Demonstrable experience in business development, with a strong ability to negotiate and close a sale.
  • Excellent communication skills, both written and verbal, and generally good at chatting to people and building relationships.
  • Being able to bring initiative and fresh ideas to the role and the company.
  • Pro-active and able to use own initiative to manage targets.
  • Strong brand awareness, and fully embody the company values.
  • Demonstrate a commitment to ongoing learning and development.
  • Confident presentation skills.

Above all we love someone with a positive attitude who likes a challenge and isn’t afraid to roll their sleeves up and get on with the job!

About Us

Apricity launched in January 2018 with our ethos being to make compliance as simple as possible for our adviser clients, and that means knowing what is coming up, turning it into plain English, and helping firms embed it – all ahead of any looming deadlines. The aim is for advisers to manage their day to day compliance needs through our bespoke software, with our team offering quality common sense compliance support alongside. We are still very much in the early stages of business but the company has a huge potential for growth and opportunity. To date we have already built a loyal client base and have demand for our services across the UK.

We are part of The Verve Group, which also owns Para-Sols paraplanning solutions and The Art of Finance training academy. Across the group, we approach financial services with a fun and positive outlook and offer a range of benefits to permanent employees to ensure our staff feel supported and motivated.

We approach financial services with a fun and positive outlook, and offer a range of benefits to permanent employees to ensure our staff feel welcome. We reward loyalty and offer enhanced benefits to those, but as standard these include…

Standard benefits
  • Starting 26 days holiday, PLUS bank holidays AND your birthday off (if it falls on a weekday)
  • Death in Service cover
  • Personal Development budget (for exams, training, anything to help you excel!)
  • Company Pension Scheme
  • Competitive personalised salary structure to reflect your own effort and contribution
What makes us different benefits
  • Casual dress code
  • Health & Wellbeing programme, including hoodie, drinks bottle and fitness tracker
  • Unlimited snacks and refreshments
  • Openplan ‘living office’ environment – including rocking (or sometimes dubious) playlists, our own pub, breakout lounge and breakfast club
  • 2 official annual company parties, plus adhoc team nights out.
  • Office dogs – we’re not a place for people scared of dogs!
  • Did we mention we have our own pub? IN the office?!

How to Apply

Quite simply, get in touch. It’s as easy as that (the button to do so is below).

A little insider tip for you… Applications and/or CV’s without cover letters get immediate red pen treatment. As wonderful and extensive as your CV may be, what we really want to know is why you’re ‘the one’ for us – so don’t be shy, cut to the chase and sell yourself like you’ve never sold yourself before – it will go in your favour! Lastly, you have permission to be as creative as you wish, so break the mould and make yourself stand out. That’s what makes us smile.

Apply Now

Contact us

Part of the Verve Group

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