Operations Coordinator

Darlington Operations £20k + (depending on experience) Permanent

We’re looking for a proactive, well-organised individual join us in the role of Operations Coordinator. This role does require at least 2 years of experience in a similar field and is perfect for someone who is keen to join an ever-growing business.

If this sounds like something you’d be interested in, read on…

Vital Stats

  • Location: Darlington
  • Company: Para-Sols
  • Department: Operations
  • Salary: £20k + (depending on experience)
  • Basis: Permanent
  • Deadline: 25th March 2020

About the Role

This role is available to those with at least 2 years experience in a similar role. The Operations Coordinator will work closely with the Operations Manager to manage the administrators and paraplanners workflow across Para-Sols. Picking up industry knowledge along the way is imperative to development within the role. The salary will reflect the experience and training will also be provided.

About You

Required Skills
  • Minimum of 2 years experience in a similar role.
  • Would be happy to work towards a Diploma in Regulated Financial Services.
  • Must be proactive, have excellent organisation skills and the ability to come up with solutions quickly and efficiently to improve workflow.
Technical Expectations
  • Ensure consistent and smooth workflow by working closely with Lead Paraplanners and Senior Tech Researchers.
  • Ensure deadlines are met and cases are not late.
  • Liaise with Operations Manager to arrange the distribution of cases.
  • Manage pending cases to put them back in play as quickly as possible.
  • Work with the Operations Manager to identify training and performance issues.
  • Update income figures and amends data so this can be analysed by the Operations Manager and Director of Operations and Quality.
  • Support paraplanners and administrators to achieve personal and work targets.
  • Manage the staff holidays, sicknesses and absences when the Operations Manager is out of the office.
Cultural Expectations
  • Makes suggestions for improving the efficiency of the team.
  • Willing to take on a variety of roles where needed in the business.
Further Progression Routes
  • Potential to move into an Operations Manager role, overseeing a team of the above coordinators.
  • Work closely with the board of Para-sols directors to progress at a company level.

About Us

Para-Sols is an outsourced Paraplanning company which carry out research, analysis and report writing on behalf of a large number of Financial Advisers. We are a young and fun team who are part of a modern and ambitious company. The company is constantly growing and we want to find a motivated person who will fit in with our thriving business and embrace our passion for change and driving the business forward!

We approach financial services with a fun and positive outlook, and offer a range of benefits to permanent employees to ensure our staff feel welcome. We reward loyalty and offer enhanced benefits to those, but as standard these include…

Hard benefits
  • 26 days holiday (including days off at Christmas) PLUS bank holidays AND your birthday off (if it falls on a weekday)
  • Competitive personalised salary structure to reflect your own effort and contribution
  • Death in Service cover
  • Personal learning and development budget (for exams, training, anything to help you excel!)
  • Company Pension Scheme
Soft benefits
  • Open-plan ‘living office’ environment – including rocking (or sometimes dubious) playlists, our own pub, breakout lounge and breakfast club
  • Casual dress code
  • Health & Wellbeing programme, including hoodie, drinks bottle and fitness tracker
  • Unlimited snacks and refreshments
  • 2 official annual company parties, plus adhoc team nights out.
  • Office dogs – we’re not a place for people scared of dogs!
  • Did we mention we have our own pub? IN the office?!

How to Apply

Quite simply, get in touch. It’s as easy as that (the button to do so is below).

A little insider tip for you… Applications and/or CV’s without cover letters get immediate red pen treatment. As wonderful and extensive as your CV may be, what we really want to know is why you’re ‘the one’ for us – so don’t be shy, cut to the chase and sell yourself like you’ve never sold yourself before – it will go in your favour! Lastly, you have permission to be as creative as you wish, so break the mould and make yourself stand out. That’s what makes us smile.

Apply Now

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