Reporting for (consumer) duty

Breaking down that all-consuming duty.

Consumer Duty may seem all-consuming, but we've got your back. From regulatory support to resource, from PROD to paraplanning, we've got you covered! Take what you need from the resources and guidance below - can't see something you want? Just get in touch.

DOWNLOAD OUR WHITEPAPER

Pre-implementation of Consumer Duty we delivered a whitepaper to help advice firms prepare. However, post the implementation date, the work is far from done! An so here is our next chapter on Consumer Duty.  

We've done our Verve thing of providing a handy little recap of where we are and what you need to do to be compliant for all matters concerning Consumer Duty. It might not be as much as you think.

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Meet the experts

Maddie Delboy

Compliance Manager

After choosing a career in financial services straight out of university, Maddie's experience as a compliance manager helps her empathise with adviser firms and their current frustrations. With years of experience and a fresh outlook on the industry, Maddie can help firms understand the regulators current focuses and ensuring it's embedded effortlessly within their processes and culture.

Grant Callaghan

Technical Specialist

Grant has over 10 years experience with Verve, and is our resident technical expert. He supports our clients with technical queries, investment and platform propositions, compliance checks, creating templates and helping them to build a blueprint for their business. He also puts his innovative brain to good use, by creating new templates, processes and solutions to enhance the adviser experience.

Christian Markwick

Head of adviser support

Having been an adviser, training and competence manager, and CF10/CF11 in the industry for many years, Christian is very well placed to understand what makes firms tick, what many are trying to achieve and how to assist them in getting there. He provides firm with pragmatic, no-nonsense support, helping them understand what their goals are and creating a path to help them to achieve them.

YOUR FREEBIES

Risk Assessment

Template

Designed to help break down the rules and help you consider how they are implemented into your firm.

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Document Checklist

Template

A handy checklist to help you review or create documents in line with the new rules.

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Promoting Consumer Understanding

MINI-GUIDE

A mini-guide full of top tips for you and your firm to follow.

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Price & Value: Cost of Advice

Template

A handy template for you and your firm to use as required.

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HOW WE CAN HELP

PROPOSITION

Fully detailing your proposition and your target clients is one key step in showcasing your implementation of Consumer Duty. Centralising this helps demonstrate the value provided to your clients.

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TEMPLATES

Client understanding is a core part of Consumer Duty and your suitability reports are one of the most direct ways of supporting this. A bespoke suite of templates can make this part of the Duty a breeze to adhere to.

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Compliance SUPPORT

Of course, if you want more ongoing support with the Duty, our compliance is here to help. From an initial audit on your Duty compliance through to recommended action and support implementing, we can help every step of the way.

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