Looking for some peace of mind that your advice process is working well, or some guidance to help tighten up any gaps? That’s exactly what our file checking service is designed to do. We’re not a business prevention unit. We have no interest in nit-picking. We just use the conduit of file checks to help you drive better advice outcomes. Oh, and we have industry leading turnaround times too.
Our checks look at your files from three core areas; suitability (of the actual advice), disclosure (which looks at the administration around the advice) and process. We’ll grade on each of the three areas to help you identify the root cause of any issues.
We’ll make suggestions on process tweaks to try to minimise the chance of similar issues occurring in future or can offer training support where there have been suitability issues. The whole purpose is to help you to de-risk the business and fix any problems. Oh, and we love to highlight all the good practice we see too!
Simply upload your documents to our system, there's a handy checklist that tells you what we need for each type, or provide us with access to your back office and we can obtain the documents ourselves.
As we work through the file, if we spot anything unusual or something missing, we’ll pick up the phone and check in with you in case it’s just an admin oversight. Our service is personal, not preventative. Plus, our default turnaround is just 5 working days, or a for a small premium you can get your files done in just 3 working days.
Our file checking service is standalone, you don’t need to be a compliance client to use it! Simply become a Verve Member and log in to upload your first check today.
Join Maddie Delboy and John Netting as they go beyond tick-box compliance.
Sign me up