Good old Consumer Duty. It feels like we have been discussing it for a lifetime, with everyone on tenterhooks for the final policy statement.
It's finally here and we can't escape it (nor should we want to!). The countdown clock has now started and although the FCA has extended the final implementation date to July 2023, they are expecting quick action from senior managers in advice firms.
But don't worry, our resident Consumer Duty expert, Maddie Delboy (Compliance Manager, Verve), is here to help you understand exactly what it is you need to do to help you prepare for it.
