Consumer Duty is the regulatory landscape of the future, similarly to how MiFID II and SM&CR are all parts of the everyday lives of financial planning firms, the Duty is going to be the same (if anything, more prevalent).

With 3 months until the official implementation, for some it’s hard to see the wood from the trees with the Duty, so we thought we’d do a handy little recap of where we are and what you need to do to be compliant for all matters concerning Consumer Duty. And it might not be as much as you think…