Ten-month Consumer Duty adviser support programme launched.
Following the launch of their Consumer Duty e-learning module on 31 October, financial services firm The Verve Group has revealed their new Consumer Duty support programme.
The offering is a series of monthly workshops covering the areas that firms have said would be the ‘pinch points’ in implementation for them. Topics identified from firms’ Consumer Duty risk assessments are also included in the programme.
The Verve Group said the service was created due to a large number of requests from firms asking for support with embedding Consumer Duty into their businesses.
The programme starts this month and will support advisers over ten months right through to the Financial Conduct Authority (FCA) deadline of 31 July 2023, finishing off with a final review in August.